Making the Cloud work for SMEs

At ITHelpdesk.lk, we've been providing cloud-based services since it first arrived in the Sri Lanka, and are proudly certified by the Cloud Industry Forum - an organization that aims to provide transparency, clarity and confidence to consumers in their choice of cloud computing service providers.

We have particular expertise in the cloud for SMEs, and work with trusted partners such as Microsoft and AWS to offer a selection of cloud-based options, which provide highly secure and flexible virtual hosting solutions. Depending on your business needs and existing IT infrastructure, we'll recommend appropriate cloud technology that will deliver secure, flexible and scalable solutions to free your business from the limitations of traditional software.

If you're thinking of moving to cloud computing, get in touch with us today to find out what elements of cloud technology are right for you and how it can help to boost your business.

Cloud Computing Services for SMEs at ITHelpdesk.lk

Our aim is to deploy cloud computing services as smoothly as possible, ensuring in-depth planning, procurement and migration of cloud solutions according to the technical innovations you have in mind. Whatever your primary goals for moving to cloud based services, we can design, build and optimize to your specific requirements.

Benefits of Cloud Computing for your Business

Cloud computing is one of the first mainstream technology tools for businesses that eliminates the need for technological expertise or the right hardware. This makes it hugely beneficial for small and medium sized enterprises (SMEs) looking for an affordable, on-demand service that provides secure data and storage solutions, and greatly improves productivity.

With cloud-based services, your IT solutions are always physically close to you. Self-service access means anyone on the network can instantly retrieve and store data while on the Cloud computing is an internet-based computing service in which large groups of remote servers are networked to allow centralized data storage, and online access to computer services or resources.

Using cloud computing, organizations can use shared computing and storage resources rather than building, operating, and improving infrastructure on their own.|

Cloud computing is a model that enables the following features.

  • Users can provision and release resources on-demand.
  • Resources can be scaled up or down automatically, depending on the load.
  • Resources are accessible over a network with proper security.
  • Cloud service providers can enable a pay-as-you-go model, where customers are charged based on the type of resources and per usage.

Types of Clouds

There are three types of clouds - Public, Private, and Hybrid cloud.

Public Cloud

In public cloud, the third-party service providers make resources and services available to their customers via Internet. Customer's data and related security is with the service providers' owned infrastructure.

Private Cloud

We can help you avoid costly problems and identify profitable opportunities.

Hybrid Cloud

A hybrid cloud is the combination of both private and public cloud. The decision to run on private or public cloud usually depends on various parameters like sensitivity of data and applications, industry certifications and required standards, regulations, etc.

Cloud Service Models

There are three types of service models in cloud - IaaS, PaaS, and SaaS.


IaaS stands for Infrastructure as a Service. It provides users with the capability to provision processing, storage, and network connectivity on demand. Using this service model, the customers can develop their own applications on these resources.


PaaS stands for Platform as a Service. Here, the service provider provides various services like databases, queues, workflow engines, e-mails, etc. to their customers. The customer can then use these components for building their own applications. The services, availability of resources and data backup are handled by the service provider that helps the customers to focus more on their application's functionality.


SaaS stands for Software as a Service. As the name suggests, here the third-party providers provide end-user applications to their customers with some administrative capability at the application level, such as the ability to create and manage their users. Also, some level of customizability is possible such as the customers can use their own corporate logos, colors, etc.

Advantages of Cloud Computing

Here is a list of some of the most important advantages that Cloud Computing has to offer -

  • Cost-Efficient
  • Building our own servers and tools is time-consuming as well as expensive as we need to order, pay for, install, and configure expensive hardware, long before we need it. However, using cloud computing, we only pay for the amount we use and when we use the computing resources. In this manner, cloud computing is cost efficient.

  • Reliability
  • A cloud computing platform provides much more managed, reliable and consistent service than an in-house IT infrastructure. It guarantees 24x7 and 365 days of service. If any of the server fails, then hosted applications and services can easily be transited to any of the available servers.

  • Unlimited Storage
  • Cloud computing provides almost unlimited storage capacity, i.e., we need not worry about running out of storage space or increasing our current storage space availability. We can access as much or as little as we need.

  • Backup & Recovery
  • Storing data in the cloud, backing it up and restoring the same is relatively easier than storing it on a physical device. The cloud service providers also have enough technology to recover our data, so there is the convenience of recovering our data anytime.

  • Easy Access to Information
  • Once you register yourself in cloud, you can access your account from anywhere in the world provided there is internet connection at that point. There are various storage and security facilities that vary with the account type chosen.

This increases collaboration between employees - wherever they are - and allows for improved document handling, as all files are kept in one location. The flexibility and efficiency of cloud technology extends to its instant ability to meet high bandwidth demand - without the upfront costs of standard computing technology.

For many businesses, cloud computing is really important for disaster recovery. Without cloud, relying on complex disaster recovery plans can be time consuming and lessens the reliability of data backup. Moving to cloud based services will not only enhance business performance, reduce costs and free up space for core activities, it will provide peace of mind that your valuable data and IT infrastructure is fully protected.

We will Improve Let us transition your data to the cloud. Contact us today for professional advice.